• Provide exceptional customer service to premium account clients.
• Handle inquiries and resolve issues via phone and email in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.
• Promote company products and services to enhance customer engagement.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service or related field
• Skills and Competencies: Strong customer service skills, proficiency in English, experience in call center operations
• Qualities and Traits: Excellent communication skills, problem-solving abilities, and a positive attitude
• Responsibilities and Duties: Ability to manage multiple tasks efficiently and meet deadlines
• Working Conditions: Fast-paced call center environment with flexible scheduling