Call Center Representative
iFive Inc.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, Seguro de Vida, Seguro Mental, HMO
Benefícios de Habilidades
Desconto do funcionário, Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho, Programa de Mentorship, Desenvolvimento Profissional
Tempo de desligamento e Saída
Deixamento de ressonância, Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information regarding products and services to customers.
- Handle and resolve customer complaints efficiently and effectively.
- Document customer interactions and feedback in the call center system.
- Collaborate with team members to improve customer service and operational processes.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong customer service skills
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Familiarity with call center operations
- Qualities and Traits: Excellent communication and problem-solving skills
- Qualities and Traits: Ability to work in a team-oriented environment
Janica Guia Bien
Sourcing SpecialistiFive Inc.
Ativo dentro de três dias
Local de trabalho
8th floor, Current latitude and longitude 14.590968504196764, 121.0814400507718
Postado em 14 November 2025
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101-500 funcionários
BPO & Centro de Chamadas
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