Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

R$1.9-2.4K[Mensual]
No - Taguig<1 ano de experiênciaDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Manage incoming calls and respond to customer inquiries.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints with professionalism.
  • Document customer interactions and maintain records.
  • Collaborate with team members to improve service quality.
  • Achieve performance metrics and maintain a positive attitude.

Requisito

  • Educational Qualifications: A diploma in any field is required.
  • Experience Level: Less than 1 year of experience in a call center or customer service role.
  • Skills and Competencies: Proficiency in the English language, strong problem-solving abilities, knowledge of sales pipeline processes, and call center techniques.
  • Responsibilities and Duties: Handle incoming calls, assist customers with inquiries, resolve issues, and support sales efforts.
  • Working Conditions: Fast-paced office environment with potential for shift work.
  • Qualities and Traits: Strong communication skills, a customer-focused mindset, patience, and adaptability.
Pipeline de VendasAtendimento ao clienteResolução de ProblemasCentral de atendimentoIdioma Inglês
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Alta taxa de resposta

Local de trabalho

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Postado em 20 August 2025

Jobs

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Metacom Business Process Outsourcing Solution Inc.

Desfinanciado / Anjo

501-1000 Funcionários

BPO & Centro de Chamadas

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