• Answer incoming calls and respond to customer inquiries effectively.
• Provide accurate information about products and services to customers.
• Resolve customer complaints and issues in a timely manner.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to enhance service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Proficient in English language, strong customer service abilities.
• Qualities and Traits: Excellent problem-solving skills, strong work ethic, and ability to work in a team environment.
• Working Conditions: Ability to work in a fast-paced call center environment.