The Cashier plays a crucial role in ensuring a seamless transaction experience within the establishment, often serving as the first point of contact for guests. This position directly impacts customer satisfaction through accurate handling of payments, providing information on menu items, and addressing any inquiries or concerns. The Cashier operates in a fast-paced environment, often working alongside team members in a collaborative setting to maintain efficiency and uphold service standards. They contribute to a positive dining atmosphere by demonstrating professionalism and fostering a welcoming environment for all patrons.

Key Responsibilities

• Process customer payments accurately and efficiently using a point-of-sale system.
• Provide exceptional customer service by responding to inquiries regarding the menu and addressing any concerns effectively.
• Maintain an organized and clean checkout area to enhance the customer experience.
• Assist in managing cash drawers, ensuring accurate cash handling, and performing regular cash drops as needed.
• Collaborate with kitchen staff and other team members to ensure seamless service and prompt resolution of any issues.

Required Skills

• Strong numerical competency and attention to detail for accurate cash handling.
• Excellent communication skills to effectively interact with customers and team members.
• Ability to work efficiently in a high-pressure environment with a focus on customer service.
• Familiarity with point-of-sale systems and basic computer skills.