Transec BPO Solutions Inc. Chat & Back Office Support • PURE NON-VOICE

Transec BPO Solutions Inc.

R$1.5-2.6K[Mensual]

Híbrido - Pasig1-3 Anos ExpBacharelTempo Inteiro

Recompensas e reconhecimento de funcionário
Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa
Benefícios de Habilidades
Equipamento da Empresa, Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença de aniversário, Licença médica, Férias Deixadas
Balanço de Vida
Trabalho de casa

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Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Bachelor’s degree in any field, preferably an IT-related course.
Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
Work background in using chat and/or email communication is highly preferred.
Prior experience in a technical account is a huge plus.
Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
Must have excellent writing skills in English; good speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work on night shift.

Computador LiteradoEscritório MSCliente Oriented