Voice & Non-Voice (Chat Support) | Customer Service Representative (Online process)

Crescendo Staffing and Business Consulting Inc.

R$1.8-2.3K[Mensual]
No - Cidade do QuezonSem necessidade ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Plano de incentivo capital, Comissões, Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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WAVE 1:

Job Title: Call Center Representative - Voice & Non-Voice (Chat & Email Support)


We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls , chat, email, and ticketing systems—no

phone calls involved. You will assist customers by providing

information, resolving issues, and ensuring a positive overall

experience.

Location: Bridgetowne / Pasig

Employment Type: Full-time | Onsite

Schedule: Shifting Schedule


Key Responsibilities

  • Respond to customer inquiries via calls, chat, email, and messaging platforms.
  • Provide accurate information regarding products/services.
  • Resolve customer concerns and escalate issues when necessary.
  • Process requests such as account updates, order tracking, and troubleshooting.
  • Meet performance metrics including response time, accuracy, and customer satisfaction.


Qualifications

  • Prior with BPO Experience with at least 6 Months
  • Newbie's/No experience - College Graduate are still welcome
  • Excellent written communication skills.
  • Strong problem-solving abilities and attention to detail.


What We Offer

  • Up to 27,000 Salary Offer+ performance incentives
  • Specific account allowance
  • Paid training
  • Health and wellness benefits
  • Opportunities for career growth
  • Tips assistance are provided

APPLY NOW!




Central de atendimentoSuporte ao Back OfficeAtendimento ao cliente
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Russel Baal

HR OfficerCrescendo Staffing and Business Consulting Inc.

Mais de dez respostas hoje

Local de trabalho

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Postado em 24 November 2025

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