1. Supervise and coordinate the activities of housekeeping staff schedules.
2. Assign daily duties and inspect completed work to ensure cleanliness and maintenance standards are met.
3. Conduct regular inspections of designated areas cleaned.
4. Train new housekeeping staff and provide ongoing guidance and support.
5. Monitor inventory of cleaning supplies, linens, and amenities; coordinate ordering and restocking as needed.
6. Address and resolve guest complaints or housekeeping-related issues in a timely and professional manner.
7. Ensure compliance with health, safety, and hygiene standards and company policies.
8. Prepare housekeeping schedules and manage shift coverage.
9. Report maintenance or repair issues of equipments.
10. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure smooth operations and guest satisfaction.

- High School Diploma or equivalent; additional training or certifications in hospitality is an advantage.

- Proven experience in housekeeping, with at least 1-2 years in a supervisory role.

- Strong leadership and team management skills.

- Excellent attention to detail and organizational skills.

- Good communication and interpersonal abilities.

- Knowledge of cleaning techniques, products, and equipment.

- Ability to handle guest concerns professionally and efficiently.

- Familiarity with safety and sanitation standards.

- Physically fit and able to perform housekeeping tasks when needed.

- Willingness to work flexible hours, including weekends and holidays.