Client Engagement Specialist

Metacom Careers

R$2-3.6K[Mensual]
No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Programa de reconhecimento de funcionário

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, HMO

  • Outros

    Eventos Sociais da Empresa, Festas do Escritório

  • Benefícios de Habilidades

    Equipamento da Empresa, refeições gratuitas, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica

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Descrição:

  • Provide outstanding customer service through various channels (phone, email, chat).
  • Resolve customer inquiries and issues promptly and efficiently.
  • Maintain customer satisfaction by addressing concerns with empathy.
  • Document interactions in the CRM system accurately.
  • Collaborate with team members to enhance customer experience.
  • Participate in training and development sessions.

Requisito

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma
  • Experience Level: Less than 1 year of experience in customer service
  • Skills and Competencies: Proficient in English, attention to compliance, eagerness to assist customers
  • Working Conditions: Office environment, potential for flexible hours
  • Qualities and Traits: Strong communication skills, patience, problem-solving ability, and a positive attitude
Idioma InglêsConformidadeEagerness
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Carmina Cuala

HR OfficerMetacom Careers

Alta taxa de resposta

Local de trabalho

1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines

Postado em 03 June 2025

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Metacom Careers

Desfinanciado / Anjo

101-500 funcionários

BPO & Centro de Chamadas

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