Client Specialist
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa, Festas do Escritório, Assistência de aula
Benefícios de Habilidades
Equipamento da Empresa, Academia de Inscrição, Espaço de estacionamento, Plano de aposentadoria
Desenvolvimento Profissional
Treinamento de Trabalho, Programa de Estudância
Tempo de desligamento e Saída
Tempo de voluntariado desativado
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide product and service information to assist customers.
- Resolve customer complaints and issues effectively.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service delivery.
- Adhere to company policies and procedures.
Requisito
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
- Experience Level: 2 years in college with 2 years BPO experience
- Skills and Competencies: Strong communication, problem-solving abilities, and familiarity with CRM systems.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and maintain accurate records.
- Working Conditions: Office environment, may involve shift work including weekends.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
Carmina Cuala
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Ativo hoje
Local de trabalho
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Postado em 01 July 2025
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