Collections Specialist
Inkorp Human Resource Services
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos, Presente Trimestral
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Feriados Pagos
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Academia de Inscrição, Espaço de estacionamento
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Tempo de desligamento e Saída
Deixamento de ressonância, Maternidade e licença de paternidade, Licença parental, Licença médica, Licença Pai Solo, Férias Deixadas
- Contact customers via phone to secure payments for outstanding debt obligation, to determine the reason(s) for it, and to obtain a commitment to pay, negotiate payment in full or payment arrangements
- Research and reconcile assigned accounts ensuring recorded and detailed documentation of collection efforts with resolution of client discrepancies
- Provide account receivable, customer service, and collections efforts
- 2 or more yrs of experience in US collections ( previous HSBC employee is desired but not required ) handled Credit Card Account, Mortgage, Auto, or Any forms of Loans with Early to Late Buckets: 30–180 days delinquent
- 3rd Party Collections experience
- In-depth understanding of US billing and collection processes.
- Strong negotiation skills using an assertive but tactful approach
- Ability to work independently in a fast paced environment and meet quality and productivity goals and to investigate complex situations and offer solutions for resolutions
- Strong Verbal & Written Communication Skills
- Experience with skip tracing is desired
- Willing to work onsite in our Alabang, Muntinlupa City
Manuel de Joya Jr.
HR OfficerInkorp Human Resource Services
Local de trabalho
7B, Civicom Pacific Corp. Unioil Center, 1222 Acacia Ave, Muntinlupa, 1780 Metro Manila, Philippines
Postado em 18 January 2025
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