• Monitor content across various platforms to ensure compliance with community guidelines.
• Engage with users to resolve content-related issues and provide excellent customer support.
• Evaluate user-generated content for appropriateness and take necessary actions.
• Collaborate with the team to improve content moderation processes and tools.
• Maintain detailed documentation of moderation decisions and user interactions.

Requirements

• Educational Qualifications: Diploma or equivalent experience
• Experience Level: 0–2 years
• Skills and Competencies: Strong problem-solving skills, technical proficiency, and excellent organizational skills
• Qualities and Traits: Strong work ethic, good interpersonal skills, and ability to work in a team
• Working Conditions: Fast-paced, collaborative environment with a focus on customer interaction