Customer Care Representative

[24]7.ai

Urgente
R$1.5-2K[Mensual]
No - TaguigSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Permissão de transporte

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Programa de reconhecimento de funcionário, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Vida, HMO

  • Desenvolvimento Profissional

    Programa Aprendizado, Programa de Mentorship

  • Tempo de desligamento e Saída

    Licença médica, Licença Pai Solo, Férias Deixadas

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Descrição:

Overview

  • Day Shift Voice/Non-Voice Setup
  • Australian Telecommunication Account
  • Process customer service-oriented calls from customers

Perks

  • Top performers will fly to Australia for FREE*
  • Other rewarding incentives await top sellers and performers

 Tasks

  • Answer order-related concerns
  • Assist customers with issues encountered during online ordering
  • Assist third-party dealers in processing their orders. 

Skills Required

  • Excellent conversational skills
  • Demonstrated problem-solving and analytical skills
  • Exhibit active listening and keen attention to details
  • Persistent and results-oriented
  • Ability to multitask and access multiple data sources simultaneously
  • Ability to probe effectively
  • Sales target/conversion included in the metrics 

Requisito

Qualifications

  • Must be 18 years old and above
  • Completed High School (Old Curriculum) , Senior High School
  • A sales background is an advantage, but not required
  • Amenable to work on holidays, weekends, and shifting schedules
  • Professional, enthusiastic, and customer service-oriented
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeÉtica de Trabalho ForteHabilidades InterpessoaisHabilidades das pessoasPipeline de VendasHabilidades TécnicasCentral de atendimento
Preview

Janice Javier

Recruiter[24]7.ai

Ativo hoje

Local de trabalho

G/F Cyber Sigma, Robinsons Cyber Sigma, Lawton Ave, Mckinley West, Taguig, 1634 Metro Manila, Philippines

Postado em 01 May 2025

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