Customer Care Representative
Metacom Business Process Outsourcing
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Saúde
Saúde e Bem-Estar
Seguro Dental
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Tempo de voluntariado desativado
Balanço de Vida
Trabalho de casa
Descrição:
- Serve as the first point of contact for customers via phone, email, or chat.
- Assist customers by answering questions, resolving issues, and providing product information.
- Maintain customer satisfaction through effective problem-solving and communication skills.
- Document interactions and provide feedback to improve customer service processes.
- Collaborate with team members to ensure a cohesive customer experience.
Requisito
- Educational Qualifications: Bachelor's degree required.
- Experience Level: 1-3 years in customer service roles.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving skills.
- Working Conditions: Office environment with regular interactions via phone, email, and chat.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Brenny Lamban
HR ManagerMetacom Business Process Outsourcing
Alta taxa de resposta
Local de trabalho
0914 Calle Rizal. 0914 Calle Rizal, Baliwag, 3006 Bulacan, Philippines
Postado em 10 June 2025
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Desfinanciado / Anjo
101-500 funcionários
BPO & Centro de Chamadas
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