Customer Care Ambassador (Virtual Process)

Metacom Business Process Outsourcing Solution Inc.

R$1.5-2.5K[Mensual]
No - Cebu<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Férias Deixadas

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We are hiring Customer Care Ambassadors who are passionate about delivering excellent customer service and have a knack for upselling products or services. This is a blended account handling inbound/outbound calls, emails, and chat support.


Responsibilities:


- Provide exceptional customer service through phone, email, and chat channels

- Handle inquiries, resolve issues, and ensure customer satisfaction

- Upsell products or services to customers where applicable

- Meet performance metrics including upselling targets and customer satisfaction

- Maintain accurate documentation of customer interactions


Qualifications:


- At least a high school graduate

- Minimum 6 months BPO experience with BPO Basic Upselling / Sales Experience 

- Excellent communication skills

- Must be willing to work onsite at Cebu IT Park

- Applicants must not be job hoppers (frequent short stints in jobs)


Why Join Us?


- Competitive salary and performance-based incentives

- Fast hiring process

- Opportunity to work in a dynamic, growth-oriented environment


How to Apply:


Ready to take the next step in your career? Submit your updated resume and get scheduled for an interview right away! Limited slots available for November batches (November 3 and 24).

Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades InterpessoaisHabilidades OrganizacionaisÉtica de Trabalho Fortevendas
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Jovie Roces

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 0 Vezes

Local de trabalho

KMC | Skyrise 4A & 4B Proworking Space, Cebu IT Park. 4 W Geonzon St, Cebu City, 6000 Cebu, Philippines

Postado em 16 October 2025

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