Customer Care Representative

Travelex Tour Sdn Bhd

R$1.9-2.2K[Mensual]
No - Johor Bahru1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Este trabalho está aberto a Malásia

Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual

  • Benefícios de Habilidades

    Desconto do funcionário

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica

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  • Respond to customer inquiries via various channels, including phone, email, and chat.
  • Provide accurate information about products and services, resolving customers' issues effectively.
  • Document customer interactions and feedback to improve service and product offerings.
  • Collaborate with team members to enhance customer satisfaction and support processes.
  • Participate in ongoing training to keep up-to-date with product changes and customer service best practices.


Requirements:

  • Job Title: Customer Care Representative
  • Job Function: Customer Service and Support
  • Responsibilities and Duties: Strong ability to manage customer inquiries with patience and professionalism.
  • Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.
  • Qualities and Traits: Excellent communication and interpersonal skills, showing empathy and understanding in every interaction.
  • Qualities and Traits: Strong problem-solving skills and a commitment to providing high-quality customer service.
Idioma InglêsAtendimento ao clienteAgendamentoResolução de ProblemasJogador de equipeFalando mandarimHabilidades InterpessoaisCentral de atendimentoSuporte ao Back Office
Preview

Mohd Azrin Abas

Pengurus HRTravelex Tour Sdn Bhd

Ativo hoje

Local de trabalho

9, Jalan Permas 10/10, Bandar Baru Permas Jaya, 81750 Masai, Johor Darul Ta'zim, Malaysia

Postado em 14 November 2025

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