Customer Care Representative - Software & Hardware (Php 20,500)
Alorica
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Benefícios de Habilidades
Quartos de Dormir
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
- Handle customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues promptly and effectively.
- Maintain a positive attitude and professionalism.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer satisfaction.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No experience required; entry-level position.
- Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
- Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure customer satisfaction.
- Working Conditions: Office environment, potential for remote work, regular shift schedules.
- Qualities and Traits: Friendly demeanor, teamwork mentality, adaptability, and strong communication skills.
Cedryck Alyn Ross Labora
HR OfficerAlorica
Local de trabalho
Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines
Postado em 27 February 2025
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