Healthcare Documentation Associate

Metacom Business Process Outsourcing Solution Inc.

R$2.4K[Mensual]
No - Cidade do QuezonSem necessidade ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, Seguro de saúde, HMO

  • Benefícios de Habilidades

    Desconto do funcionário, Plano de aposentadoria, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Programa de Mentorship

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

  • Balanço de Vida

    Cuidado dependente

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Descrição:

  • Manage customer inquiries and resolve issues via phone, email, and chat.
  • Provide accurate information about products and services.
  • Maintain customer records and update information in the database.
  • Collaborate with team members to enhance customer satisfaction.
  • Follow up on customer interactions to ensure resolution.
  • Demonstrate empathy and professionalism while handling complaints.

Requisito

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: No prior experience required; fresh graduates are encouraged to apply.
  • Skills and Competencies: Strong customer service abilities, excellent people skills, effective problem-solving capabilities, and a team player mentality.
  • Working Conditions: Office-based in a call center environment with flexible shifts.
  • Qualities and Traits: Empathetic, patient, and resilient with a positive attitude.
Atendimento ao clienteHabilidades das pessoasJogador de equipeCentral de atendimentoResolução de Problemas
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Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Alta taxa de resposta

Local de trabalho

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Postado em 10 July 2025

Jobs

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Metacom Business Process Outsourcing Solution Inc.

Desfinanciado / Anjo

501-1000 Funcionários

BPO & Centro de Chamadas

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