Alorica Customer Care Representative

Customer Care Representative

Alorica

R$1.9-2.8K[Mensual]

No - Cidade do QuezonSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro

Descrição do Trabalho

Descrição:

Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries, complaints, and issues efficiently.
Maintain accurate records of customer interactions.
Collaborate with team members to improve the customer experience.
Stay updated on product knowledge and services.
Contribute to team goals and performance metrics.

Educational Qualifications: High School/Senior High School diploma is mandatory.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Strong problem-solving abilities, excellent customer service skills, familiarity with call center operations, technical proficiency, and the ability to work collaboratively as a team player.
Working Conditions: Office environment; may require shift work, including evenings and weekends.
Qualities and Traits: Empathetic, patient, excellent verbal communication skills, and a positive attitude.

Resolução de ProblemasAtendimento ao clienteCentral de atendimentoHabilidades TécnicasJogador de equipeIdioma Inglês

Preview

Edilbert Balla

Sourcing AssociateAlorica

Responder Hoje 0 Vezes

Local de trabalho

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Postado em 05 August 2025