Customer Care Representative

Metacom Business Process Outsourcing Solution Inc.

Urgente
R$2.1-2.3K[Mensual]
No - Cidade do Quezon<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Férias Deixadas

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  • Provide exemplary customer service by addressing customer inquiries and resolving issues.
  • Manage and respond to customer communications via phone, email, or chat.
  • Document customer interactions accurately and efficiently in the system.
  • Collaborate with team members to improve service processes and performance.
  • Proactively identify customer needs and provide appropriate solutions.


Requirements

  • Educational Qualifications: Bachelor’s degree in any field
  • Experience Level: 6mons–1year in customer service or call center environment.
  • Skills and Competencies: Proficient in English language and customer service principles.
  • Skills and Competencies: Strong problem-solving skills and the ability to think critically.
  • Qualities and Traits: Must be a team player with a strong work ethic.
  • Skills and Competencies: Excellent organizational and interpersonal skills.
  • Skills and Competencies: Basic technical skills relevant to call center operations.


Recruitment Process:

  • Initial Interview (Over the phone)
  • Final Interview (MS Teams)
  • Job Offer
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeÉtica de Trabalho ForteHabilidades TécnicasHabilidades OrganizacionaisHabilidades das pessoasCentral de atendimentoHabilidades Interpessoais
Preview

Justine Guarte

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 2 Vezes

Local de trabalho

Robinsons Giga TowerEulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Postado em 28 October 2025

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