Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro de saúde, Seguro de Vida, HMO
Benefícios de Habilidades
Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença parental, Licença médica, Férias Deixadas
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Troubleshoot customer issues and provide effective solutions.
- Maintain a friendly and professional demeanor.
- Document interactions in the customer relationship management system.
- Collaborate with team members to improve customer experience.
Requisito
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required.
- Skills and Competencies: Proficient in English, strong customer service skills, and ability to work collaboratively as a team player.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide support to ensure customer satisfaction.
- Working Conditions: Office environment with regular business hours.
- Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude towards customer care.
KJ Coronel
Recruitment ManagerMetacom Business Process Outsourcing Solution Inc.
Ativo hoje
Local de trabalho
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Postado em 20 August 2025
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