Customer Engagement Specialist
Metacom Careers
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de Morte e Desmembramento Acidental, Seguro de saúde, Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa
Benefícios de Habilidades
Academia de Inscrição, Espaço de estacionamento, Plano de aposentadoria
Desenvolvimento Profissional
Treinamento de Trabalho, Desenvolvimento Profissional
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica
Descrição:
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints efficiently and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and policies.
- Contribute to a positive team environment.
- Handle customer inquiries, resolve complaints, and provide product information.
Requisito
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of relevant experience preferred.
- Skills and Competencies: Excellent communication skills, adherence to compliance standards, and a strong eagerness to assist customers.
- Working Conditions: Typically in an office environment, may involve shift work.
- Qualities and Traits: Patient, empathetic, detail-oriented, and able to work under pressure.
Carmina Cuala
HR OfficerMetacom Careers
Ativo dentro de três dias
Local de trabalho
1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines
Postado em 30 May 2025
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