Customer Satisfaction Representative

Dynamic Talent Solutions

R$2.4-2.9K[Mensual]
No - Cebu<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Descrição:

  • Respond to customer inquiries via phone and email.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints promptly and efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance customer satisfaction.
  • Adhere to company policies and procedures.
  • Meet performance metrics and goals.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service or collections.
  • Skills and Competencies: Proficient in communication, negotiation, and problem-solving.
  • Responsibilities and Duties: Handle outbound calls for collections, resolve payment issues, and maintain customer records.
  • Working Conditions: Office environment, with possible flexible hours.
  • Qualities and Traits: Detail-oriented, resilient, and able to handle rejection professionally.
Outbound Collections
Preview

Brian Jason Alejo

HR OfficerDynamic Talent Solutions

Ativo dentro de três dias

Local de trabalho

Cebu I.T. Park. Cebu City, 6000 Cebu, Philippines

Postado em 28 January 2025

Jobs

Ver mais comentários

Dynamic Talent Solutions

Desfinanciado / Anjo

<50 Funcionários

Recursos humanos e recrutamento

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.