Customer Service Agent

Sutherland Philippines

R$1.5-2K[Mensual]
No - AlbaySem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Assistência Médica, Seguro de Vida, HMO

  • Desenvolvimento Profissional

    Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

Ler Mais

Descrição:

What’s the day-to-day vibe like in this role?

As a Customer Service Associate for our Global Hotels and Resorts Program in Legazpi, and you'll be managing room reservations, handle cancellations and modifications, and assist with account management, including inquiries. You'll also address stay complaints and compensation requests, ensuring every guest feels valued and supported.


What you’ll bring to the table:

  • Provide clear and professional answers to various questions regarding Travel inquiries;
  • Meet all productivity and quality requirements and guidelines;
  • Model and work by the company's core values; and
  • Achieve and maintain required metrics and goals.

Requisito

You’re the perfect fit if you have:

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Sales, Outbound Sales or Travel experiences are preferred
  • Excellent English written and verbal communication skills
  • Working knowledge on computers


The good stuff coming your way

At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.

  • Paid training
  • Paid time off
  • Vision, dental, and health benefits
  • HMO + FREE Dependent (including same-sex partner)
  • Flexible scheduling based on program needs
  • Performance incentives on selected programs
  • World-class virtual support
  • Career development & advancement opportunities
Idioma InglêsResolução de ProblemasAtendimento ao clienteEscritório MSBasic Computer Skills
Preview

Irene Nuguid

LeadSutherland Philippines

Alta taxa de resposta

Local de trabalho

2F BPO Bldg., Embarcadero de Legazpi, Embarcadero de Legazpi. Legazpi Blvd, Port Area, Legazpi City, 4500 Albay, Philippines

Postado em 21 May 2025

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.