Customer Service Agent
StackPH
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Assistência Médica, Seguro de saúde, HMO
Benefícios de Habilidades
Espaço de estacionamento, Quartos de Dormir
Desenvolvimento Profissional
Programa de assistência ao funcionário, Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Licença médica, Férias Deixadas
Balanço de Vida
Horas Flexíveis
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and troubleshooting assistance.
- Document customer interactions and escalate issues as needed.
- Maintain a positive and professional demeanor.
- Work collaboratively with team members to enhance customer satisfaction.
- Meet performance targets and adhere to policies.
Requisito
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: Entry-level; no prior experience required.
- Skills and Competencies: Proficient in English, strong customer service skills, proficient problem-solving abilities, familiarity with call center operations, and basic technical skills.
- Working Conditions: Fast-paced call center environment with possible shift work.
- Qualities and Traits: Patient, empathetic, strong communicator, adaptable, and team-oriented.
Artuz Mark
HR ManagerStackPH
Responder Hoje 4 Vezes
Local de trabalho
IT Park. Cebu City, 6000 Cebu, Philippines
Postado em 10 July 2025
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