Customer Service Agent

Metacom Business Process Outsourcing Solution Inc.

R$2.4-2.9K[Mensual]
No - Pampanga1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica familiar, Maternidade e licença de paternidade, Licença médica

  • Balanço de Vida

    Horas Flexíveis

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Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide product information and support to customers.
  • Resolve issues efficiently and effectively.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
  • Maintain a positive attitude and professionalism at all times.

Requisito

  • Educational Qualifications: A Bachelor's degree is required for the position.
  • Experience Level: Candidates should have 1-3 years of experience in a customer service or call center environment.
  • Skills and Competencies: Proficiency in English, exceptional communication skills, and problem-solving abilities are essential.
  • Working Conditions: The role may involve working in a fast-paced call center environment during various shifts.
  • Qualities and Traits: Candidates should possess patience, empathy, and the ability to work under pressure.
Idioma InglêsAtendimento ao clienteCentral de atendimento
Preview

Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Ativo hoje

Local de trabalho

Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines

Postado em 15 July 2025

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