Customer Service Agent - Fresh Grad | NO BPO Exp - Alorica Clark Site - Onsite
Alorica Philippines
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Presente de Aniversário, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Benefícios de Habilidades
Espaço de estacionamento
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas, Tempo de voluntariado desativado
Responsibilities
- Answer customer inquiries via phone, email, or chat.
- Resolve complaints and provide effective solutions.
- Process orders, payments, and refunds.
- Assist with product and service support.
- Maintain accurate customer records in the system.
- Communicate clearly and follow company guidelines.
- Coordinate with other teams for issue resolution.
- Meet performance and quality metrics.
- Gather and relay customer feedback.
Requirements & Benefits of ALORICA PH!
- Competitive Salary Packages
- NO BPO experience needed – Will train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
- Work Onsite with a professional & supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
Alta taxa de resposta
Local de trabalho
Tech Hub 6. SM Clark, Clark Freeport, Angeles, Pampanga, Philippines
Postado em 26 September 2025
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