Customer Service Agent
Alorica
Descrição do Trabalho
Descrição:
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Assist customers with inquiries, resolve issues, and provide product information.
- Maintain a positive, empathetic, and professional attitude.
- Document and track customer interactions accurately.
- Collaborate with team members to improve service processes.
- Meet or exceed performance metrics and customer satisfaction goals.
Requisito
- Educational Qualifications: High School diploma or equivalent required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Excellent English language proficiency, strong customer service orientation, effective problem-solving abilities, and a team player attitude.
- Working Conditions: Office environment or remote work options available, typically full-time hours.
- Qualities and Traits: Positive attitude, empathy, patience, and excellent communication skills.
Edilbert Balla
Sourcing AssociateAlorica
Responder Hoje 0 Vezes
Local de trabalho
Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines
Postado em 18 June 2025
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Alorica
Série C
>1000 Funcionários
BPO & Centro de Chamadas
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