Customer Service Agent

Alorica

R$1.9-2.4K[Mensual]
No - Cidade do QuezonSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Descrição:

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Assist customers with inquiries, resolve issues, and provide product information.
  • Maintain a positive, empathetic, and professional attitude.
  • Document and track customer interactions accurately.
  • Collaborate with team members to improve service processes.
  • Meet or exceed performance metrics and customer satisfaction goals.

Requisito

  • Educational Qualifications: High School diploma or equivalent required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Excellent English language proficiency, strong customer service orientation, effective problem-solving abilities, and a team player attitude.
  • Working Conditions: Office environment or remote work options available, typically full-time hours.
  • Qualities and Traits: Positive attitude, empathy, patience, and excellent communication skills.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipe
Preview

Edilbert Balla

Sourcing AssociateAlorica

Ativo dentro de três dias

Local de trabalho

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Postado em 18 June 2025

Jobs

Ver mais comentários

Alorica

Série C

>1000 Funcionários

BPO & Centro de Chamadas

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.