Customer Service Associate
Caldwell Communications Consultancy Philippines
Descrição do Trabalho
Benefícios
Derivações
Reembolso Médico
Recompensas e reconhecimento de funcionário
Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Daniel Cortez
HR ManagerCaldwell Communications Consultancy Philippines
Ativo hoje
Local de trabalho
135 West Ave, Project 7, Quezon City, 1105 Metro Manila, Philippines
Postado em 16 September 2025
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Karla NatividadHR Director
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<50 Funcionários
BPO & Centro de Chamadas
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