Customer Service Agent

Metacom Business Process Outsourcing Solution Inc.

Urgente
R$2.8-3.2K[Mensual]
No - Taguig1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Comissões, Bônus de desempenho, Opinião Anual

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro de saúde, Seguro de Vida, HMO

  • Benefícios de Habilidades

    Equipamento da Empresa, refeições gratuitas, Quartos de Dormir

  • Desenvolvimento Profissional

    Treinamento de Trabalho, Programa de Mentorship

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and accurately.
  • Maintain a positive attitude while handling escalated situations.
  • Document customer interactions and feedback in the system.
  • Collaborate with team members to improve service delivery.
  • Stay updated on product knowledge and company policies.
  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Strong customer service skills, call center experience, team player, and financial literacy.
  • Working Conditions: Fast-paced office environment with potential for shift work.
  • Qualities and Traits: Excellent communication skills, patience, empathy, and a proactive attitude.
Atendimento ao clienteCentral de atendimentoJogador de equipeLiterado Financeiro
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Monica Dela Cruz

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Mais de dez respostas hoje

Local de trabalho

Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines

Postado em 02 September 2025

Jobs

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Metacom Business Process Outsourcing Solution Inc.

Desfinanciado / Anjo

501-1000 Funcionários

BPO & Centro de Chamadas

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