SVIP Game Customer Service Manager

深圳柚乐网络科技有限公司

₱141.6-177.1K[Mensual]
No - ChinaSem necessidade ExpBacharelTempo Inteiro
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Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Assistência de fertilidade, Seguro de saúde, Seguro de Acidentes Oficiais, Saúde Retiree e Medicina

  • Outros

    Festas do Escritório

【Job Responsibilities】:

1. Responsible for identifying, segmenting, and managing the lifecycle of high-value users (SVIP) on the platform/game, developing exclusive operational strategies to enhance user retention, activity, and payment conversion.

2. Design the SVIP privilege system (such as exclusive events, gift packages, customer service, community benefits, etc.) to optimize user experience and sense of belonging.

3. Establish SVIP user profiles, analyze behavioral data, uncover needs, and drive product optimization.

4. Plan online and offline activities targeting high-net-worth users (such as exclusive competitions, meet-and-greets, customized content, etc.) to enhance user engagement and brand loyalty.

5. Collaborate with the marketing team to design exclusive marketing programs for SVIP users (such as limited-time recharge rebates, scarcity item distribution, etc.) to drive revenue growth.



Englishcustomer serviceproblem solvingcall centerback office support
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Doris Liu

HR深圳柚乐网络科技有限公司

Ativo hoje

Local de trabalho

中环中心. 香港中環皇后大道中99號

Postado em 17 April 2025

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