Customer Service Manager
Global SME Loans Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Outros
Eventos Sociais da Empresa
Benefícios de Habilidades
Viagem Anual da Empresa, Equipamento da Empresa
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Deixamento de ressonância, Maternidade e licença de paternidade, Licença médica, Férias Deixadas
Balanço de Vida
Trabalho de casa
- Oversee daily customer service operations and team performance
- Develop and implement customer service policies and procedures
- Train and mentor customer service representatives
- Resolve escalated customer issues and complaints
- Analyze customer feedback and suggest improvements
- Ensure excellent service standards and customer satisfaction
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 3-5 years of experience in customer service management.
- Skills and Competencies: Strong problem-solving abilities, excellent interpersonal and organizational skills, digital marketing knowledge.
- Working Conditions: Office environment, potential for remote work, flexible hours.
- Qualities and Traits: Team player with a strong work ethic, technical skills, and exceptional people skills.
Princess Meneses
HR Operations SpecialistGlobal SME Loans Inc.
Ativo dentro de três dias
Local de trabalho
Unit 2D, 2nd Floor RAE Building, Bayan-Bayanan Ave. Bayan-Bayanan Ave, Marikina, 1800 Metro Manila, Philippines
Postado em 15 May 2025
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Global SME Loans Inc.
Desfinanciado / Anjo
101-500 funcionários
Serviços Bancários e Financeiros
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