Customer Service Assistant Manager (BGC, Taguig)

J-K Network Services

R$5.6-7.1K[Mensual]
No - Taguig5-10 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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COMPANY PROFILE: In the Philippines, this BPO company began operations in 2007. In every aspect of the call center and back office, they are regarded as one of the best options.


Company Industry: BPO Company

Work Location: BGC, Taguig City

Work Schedule: Shifting Schedule

Salary: Negotiable depending on years of working experience

Work Set Up: Work on Site

Look for Ms. Kendra


BENEFITS:

  • HMO for two dependents and the employee
  • Performance bonus every quarter
  • Career advancement prospects
  • Annual Leaves
  • Benefits Mandated by the Government


JOB REQUIREMENT:

  • Possessing a bachelor's degree
  • Having worked in a leadership tole for 4 years
  • 5 years of experience working in BPO Company
  • Willing to work in a shifting schedule
  • Willing to work on site


JOB RESPONSIBILITIES:

  • Finds inefficiencies, simplifies processes, and improves service delivery
  • Assessing and incorporating new technologies to enhance customer interactions
  • Offers agents and team leads coaching, skill-building courses, and knowledge-sharing activities.
  • Keeps an eye on performance indicators, makes sure rules are followed, and upholds service quality
  • Evaluates input, makes changes, and promotes a customer-focused culture


RECRUITMENT PROCESS: (ONLINE)

  • First Interview
  • Final Interview
  • Employment Offer
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Recruiter_Exec J-K

RecruiterJ-K Network Services

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Local de trabalho

26th Street, Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

Postado em 12 December 2025

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