Customer Service Representative

Dynamic Talent Solutions

R$2-2.5K[Mensual]
No - Manila<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Document interactions in the customer relationship management system.
  • Collaborate with team members to improve service quality.
  • Maintain a positive attitude and professional demeanor.

Requisito

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: Less than 1 year of experience in customer service roles.
  • Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Primarily office-based with occasional remote work options.
  • Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeHabilidades das pessoas
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Sharmaine Gregorio

Delivery LeadDynamic Talent Solutions

Alta taxa de resposta

Local de trabalho

Manila Metropolitan Area. Manila Metropolitan Area, Philippines

Postado em 30 January 2025

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Dynamic Talent Solutions

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