Customer Service Representative
Metacom Careers
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Abrir Workspace, Quartos de Dormir, Panorâmica de Bem Estado
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Licença Compassionada, Maternidade e licença de paternidade, Licença parental, Licença médica, Férias Deixadas
Balanço de Vida
Cuidado dependente, Horas Flexíveis
Descrição:
- Assist customers with inquiries and resolve issues promptly
- Assist customers, handle inquiries, and resolve issues efficiently.
- Provide detailed information about products and services
- Maintain a high level of customer satisfaction
- Document customer interactions accurately
- Collaborate with team members to improve processes
- Handle returns and refunds in a professional manner
- Stay updated on product knowledge and company policies
Requisito
- Educational Qualifications: Bachelor’s degree in business, communications, or related field.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Strong communication and problem-solving skills, proficiency in CRM software.
- Working Conditions: Office environment, may require shift work.
- Qualities and Traits: Patience, professionalism, and a customer-oriented mindset.
Caryl Faye Dionisio
HR OfficerMetacom Careers
Responder Hoje 2 Vezes
Local de trabalho
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Postado em 02 June 2025
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