Customer Service Representative
Metacom Careers
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição
Recompensas e reconhecimento de funcionário
Presente de Feriado, Incentivos
Saúde e Bem-Estar
Seguro de Deficiência, Seguro de Vida, Seguro Mental, HMO
Outros
Festas do Escritório
Benefícios de Habilidades
Viagem Anual da Empresa
Tempo de desligamento e Saída
Licença de aniversário, Licença Compassionada, Licença médica familiar
Descrição:
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance service quality.
- Engage in continuous training to stay updated on product knowledge.
Requisito
- Educational Qualifications: Master’s degree required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Proficiency in English, customer service expertise, scheduling abilities, strong problem-solving skills, teamwork orientation, familiarity with Adobe Suite and TikTok, robust work ethic, account management experience, and knowledge of Salesforce.
- Working Conditions: Fast-paced environment, primarily office-based with potential for remote work.
- Qualities and Traits: Strong communication skills, adaptable, detail-oriented, and customer-focused mindset.
Brenny Lamban
HR ManagerMetacom Careers
Alta taxa de resposta
Local de trabalho
Plaza E Building. Axis One, Northgate Cyberzone Filinvest Ave, Muntinlupa, Metro Manila, Philippines
Postado em 05 June 2025
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