Customer Service Representative
Metacom Business Process Outsourcing
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Plano de incentivo capital, Comissões, Bônus de desempenho
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro Dental, Seguro de saúde, Seguro de Visão, HMO
Benefícios de Habilidades
Viagem Anual da Empresa, Espaço de estacionamento, Subsidio de treinamento
Tempo de desligamento e Saída
Férias Deixadas, Tempo de voluntariado desativado
Descrição:
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and accurately.
- Maintain detailed records of interactions and transactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and service policies.
Requisito
- Job Title: Customer Service Representative
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Proficient in Salesforce, strong customer service skills, team-oriented, knowledge of TikTok, prior call center experience, back office support competence.
- Responsibilities and Duties: Assist customers, handle inquiries, support team initiatives, manage data using Salesforce.
- Working Conditions: Office-based, potential for remote work.
- Qualities and Traits: Friendly, proactive, strong communication skills, detail-oriented, adaptable in a fast-paced environment.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing
Alta taxa de resposta
Local de trabalho
Libis Recruitment Hub: G/F Terra Tower, Bridgetowne Libis, Quezon City, Robinsons Tera Tower. Bridgetowne West, C5 Road, Ugong Norte, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines
Postado em 14 June 2025
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