Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

R$1.4-2.4K[Mensual]
No - Taguig<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Presente de Feriado, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Outros

    Festas do Escritório

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença de aniversário, Licença médica, Férias Deixadas

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Descrição:

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints in a timely manner.
  • Maintain customer records and document interactions.
  • Collaborate with other departments to enhance customer satisfaction.
  • Identify opportunities for process improvements.

Requisito

  • Educational Qualifications: Bachelor’s degree required in a relevant field.
  • Experience Level: Less than 1 year of customer service experience preferred.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Primarily office-based with occasional remote work options.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Atendimento ao clientePipeline de VendasCentral de atendimentoHabilidades InterpessoaisJogador de equipeHabilidades TécnicasIdioma Inglês
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Elizabeth Agapito

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 10 Vezes

Local de trabalho

3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

Postado em 25 June 2025

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