Customer Support Specialist

Risewave Consulting Inc.

R$1.6-2.3K[Mensual]
No - Baguio1-3 Anos ExpDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Permissão de Housing

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool’s laser cutting and engraving products
  • Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions
  • Monitor and follow up on customer feedback to ensure complete resolution of service-related concerns
  • Build and maintain positive customer relationships to enhance overall satisfaction and loyalty


Job Requirements

  • At least 1 year of experience in customer service or support
  • Strong verbal and written English communication skills
  • Comfortable handling calls, emails, and live chats
  • Good problem-solving and active listening skills
  • Willing to work night shifts, weekends, or holidays
  • Ability to work in a fast-paced, team-oriented environment


Preview

Natalia Ilagan

HR OfficerRisewave Consulting Inc.

Alta taxa de resposta

Local de trabalho

La Trinidad. La Trinidad, Benguet, Philippines

Postado em 24 September 2025

Risewave Consulting Inc.

101-500 funcionários

Recursos humanos e recrutamento

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Staffing and Recruitment

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