Metacom Business Process Outsourcing Customer Service Representative (Blended Account)

Customer Service Representative (Blended Account) - 38K BASIC

Metacom Business Process Outsourcing

R$2.5-3.5K[Mensual]

No - TaguigSem necessidade ExpBacharelTempo Inteiro

Descrição do Trabalho

Benefícios

Desenvolvimento Profissional
Programa Aprendizado, Programa de diversidade, Treinamento de Trabalho, Programa de Mentorship
Tempo de desligamento e Saída
Deixamento de ressonância, Licença de aniversário, Licença Compassionada, Licença Pai Solo, Tempo de voluntariado desativado

Descrição:

Respond to customer inquiries via phone, email, and chat.
Handle customer inquiries, provide product information, assist in sales processes, and collaborate with team members to achieve goals.
Provide accurate information about products and services.
Resolve customer issues promptly and effectively.
Maintain a positive, empathetic, and professional attitude.
Document customer interactions and feedback.
Meet performance metrics and goals.

Requisito

Educational Qualifications: Bachelor’s degree in any discipline is required.
Experience Level: No prior experience is necessary; training will be provided.
Skills and Competencies: Proficient in English language, excellent people skills, familiarity with sales pipeline processes, and ability to work well in a team.
Working Conditions: Office environment; may require shift work and availability for various schedules.
Qualities and Traits: Strong communication skills, patience, adaptability, and a customer-centric approach are essential.

Idioma InglêsHabilidades das pessoasPipeline de VendasJogador de equipe

Preview

Dela Cruz Albert Ezemiel

HR OfficerMetacom Business Process Outsourcing

Alta taxa de resposta

Local de trabalho

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Postado em 14 June 2025