Customer Service Representative
KMDC Employment Services
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição, Permissão de transporte
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Opinião Anual, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
Assistência Médica, Seguro de saúde, Seguro de Vida, Seguro Mental, Seguro de Visão, HMO
Benefícios de Habilidades
Desconto do funcionário, Plano de aposentadoria, Quartos de Dormir
Descrição:
- Provide exceptional customer service via phone.
- Assist customers with inquiries, complaints, and service requests.
- Maintain a positive, empathetic, and professional demeanor.
- Resolve issues efficiently and escalate complex cases as needed.
- Document interactions accurately in the customer relationship management system.
- Collaborate with team members to improve service quality.
Requisito
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: At least 1year of experience in BPO preferred.
- Skills and Competencies: Proficient in English communication, both written and verbal; strong problem-solving skills; ability to handle complaints effectively.
- Working Conditions: Office environment with occasional overtime during busy periods.
- Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
Alta taxa de resposta
Local de trabalho
TaskUs Meycauayan - Fort Excellence. Supima Square Bldg. 1, 367 Malhacan Rd, City of Meycauayan, 3020 Bulacan, Pilipinas
Postado em 18 June 2025
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Desfinanciado / Anjo
<50 Funcionários
Recursos humanos e recrutamento
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