Customer Service Representative
Lexie Staffing co.
Descrição do Trabalho
Benefícios
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade
Balanço de Vida
Horas Flexíveis
WE ARE HIRING!
Account: Telco Account
Company: Transcom
Site: Iloilo / Bacolod
Salary Package: ₱25,300
Work Set-up: On-site
Schedule: Shifting
Employment Type: Full-time
Job Description:
The Customer Service Representative handles customer inquiries related to telecom services such as mobile plans, internet, billing, and account support. The role involves resolving concerns, providing accurate information, and ensuring excellent customer service while documenting interactions and following company guidelines.
Key Responsibilities:
- Handle inbound customer inquiries for mobile, broadband, and telecom services
- Assist with billing, payments, plans, and account concerns
- Process activations, upgrades, cancellations, and basic technical issues
- Resolve customer concerns professionally and efficiently
- Promote available products and services when applicable
- Accurately document interactions and follow company policies
Qualifications:
- High School Graduate (Old Curriculum)
- Senior High School Graduate
- College Graduate or Undergraduate
- No work experience required
- No PO experience required
- With good communication skills
Apply now and start your career with Transcom!
HR Juliana De Guzman
HR OfficerLexie Staffing co.
Responder Hoje 3 Vezes
Local de trabalho
TJYOSH Internet NEW location. 2F, 109 Gonzaga St, Brgy, Tuguegarao City, 3500 Cagayan, Philippines
Postado em 02 January 2026
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Pré-Série A
101-500 funcionários
BPO & Centro de Chamadas
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