Customer Service Representative - Food Delivery - Alorica Cebu | WFH
Alorica Philippines
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Presente de Aniversário, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, HMO
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas, Tempo de voluntariado desativado
Balanço de Vida
Trabalho de casa
Note : MUST READ!
Applicants must be able to report onsite to process necessary documents and receive the device provided by the company. A one-month training will be conducted onsite before transitioning to a work-from-home setup.
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits at ALORICA PH:
- Competitive salary package
- No prior BPO experience required — training will be provided
- Open to fresh graduates, SHS/HS graduates, college undergraduates, and vocational graduates
- 20% night differential
- Paid training
- Program incentives
- HMO and government benefits
- 13th month pay
- Paid vacation leave and personal time off
- Anniversary bonus
- Annual performance increase
- Work onsite with a professional and supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
Alta taxa de resposta
Local de trabalho
Alorica Cebu IT Park. 8WJ5+J5J, Cebu City, 6000 Cebu, Philippines
Postado em 04 October 2025
Customer Service Representative - Food Delivery - Alorica Cebu | WFH
Alorica PhilippinesR$1.7-2.3K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Prince Jethro EvangelistaHR Manager
Customer Service Representative - Alorica Cebu - Work From Home
TalentLink OutsourcingR$1.7-2.3K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Prince VillacoraHR Manager
Customer Service Representative
Lexie Staffing co.R$1.8-2.3K[Mensual]
No - CebuGraduação/Aluno FrescoEnsino Médio Alto/SeniorTempo Inteiro
Monique BorlonganHR Officer
Customer Service Representative
SMCS OutsourcingR$2.7-3.2K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Jean BandejasHR Officer
CSR | Spanish Bilingual | Cebu site only
Gratitude PhilippinesR$5.5-7.3K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
Stephen GeraldHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
