Customer Service Representative

SMCS Outsourcing

R$2.3-3.2K[Mensual]
No - CebuSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

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  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and accurately.
  • Maintain product knowledge to assist customers effectively.
  • Document interactions and follow up as needed.
  • Collaborate with team members to improve service quality.
  • Meet performance metrics and targets consistently.


  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience required; entry-level position.
  • Skills and Competencies: Excellent English language skills, strong customer service orientation, and effective problem-solving abilities.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues efficiently, and maintain high customer satisfaction.
  • Working Conditions: Office environment with standard working hours; some shifts may involve evenings or weekends.
  • Qualities and Traits: Empathetic, patient, team-oriented, and good communication skills are essential for success.
Idioma InglêsAtendimento ao clienteResolução de Problemas
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Jean Bandejas

HR OfficerSMCS Outsourcing

Responder Hoje 0 Vezes

Local de trabalho

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Postado em 06 October 2025

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