Customer Service Representative (Non-Voice)

J-K Network Services

R$2-2.8K[Mensual]
No - Cebu3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Client Profile: Over 25 years of experience in leading and providing excellent solutions in digital platform. Presenting AI powered product designed to attract and meet the needs of the businesses.  

 

Position: Customer Service Representative (Non- Voice Account)

Industry: IT Company

Salary: Php22,000 – Php30,000

Location: Cebu IT Park, Cebu, City

Schedule: Monday – Friday (Nightshift)

Work Set up: Work on site/Hybrid


Benefits:

  • Government mandated Benefits
  • HMO
  • 13th month pay
  • Vacation Leave Credits
  • Leave Credits
  • Incentives


Job Requirements:

  • Bachelor’s Degree Holder
  • Open for undergraduates
  • At least 3 years of working experience in customer service representative role
  • Experience working with same industry is advantage
  • Amenable to work as soon as possible


Job Responsibilities:

  • Handling inbound and outbound calls, messages and email
  • Develop and maintain high customer satisfaction.
  • Upselling and recommending products and services
  • Responsible for responding with issues and manage escalations by coordinating Team Leads
  • Collaborating with internal teams regarding with policies, products and services


LOOK FOR MS. LIRA

Recruitment Process:

  1. Initial interview - Online
  2. 2nd Interview- Face to Face
  3. Final interview – Face to Face
  4. JOB OFFER
Idioma InglêsAtendimento ao cliente
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Recruiter_Exec J-K

RecruiterJ-K Network Services

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Local de trabalho

Cebu City. Cebu City, Cebu, Philippines

Postado em 22 October 2025

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