• Provide exceptional customer service through various channels including phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain a positive attitude while dealing with challenging situations.
• Document customer interactions and feedback for quality assurance.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Empathy and patience in dealing with customers
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Working Conditions: Fast-paced work environment