Description

• Provide exceptional customer service and support via phone, email, and chat.
• Assist customers with product inquiries, issues, and order processing.
• Resolve customer complaints in a professional manner, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and enhance customer experiences.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong English language skills, excellent customer service abilities, problem-solving skills, and a team player mentality
• Responsibilities and Duties: Ability to manage multiple tasks and priorities effectively
• Qualities and Traits: Positive attitude, patience, and strong communication skills