Customer Service Representative - Alorica Ilocos Norte site
Alorica Philippines
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, Seguro de Acidentes Oficiais, HMO
Outros
Festas do Escritório
Benefícios de Habilidades
Quartos de Dormir
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Maternidade e licença de paternidade, Licença médica, Férias Deixadas
Responsibilities
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Upsell or cross-sell products and services
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Earn ₱18K up to ₱37K monthly salary range
- NO BPO experience needed – Will train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
- Work Onsite with a professional & supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
Alta taxa de resposta
Local de trabalho
Venvi Group of Companies. Valdez Center IT Park, San Nicolas, 2901 Ilocos Norte, Philippines
Postado em 26 September 2025
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