Customer Service Representative | With or Without BPO EXP | Start ASAP
Nezda Technologies Inc.
Descrição do Trabalho
Benefícios
Derivações
Permissão de refeição, Permissão de transporte
Recompensas e reconhecimento de funcionário
Bônus de desempenho, Opinião Anual, Funcionário do prêmio do mês, Programa de reconhecimento de funcionário, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde, Seguro de Vida, HMO
Outros
Eventos Sociais da Empresa
Desenvolvimento Profissional
Treinamento de Trabalho
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Urgent hiring for CSR start asap! One day process, free tips and coaching apply now!
WORK ONSITE: ILOILO Business Park IloIlo City
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels.
Position: Customer Service Representative (CSR)
- Active Listening: Understand customer needs with attentiveness and empathy to foster meaningful connections.
- Product Knowledge: Develop and maintain in-depth knowledge of client products and services to deliver accurate and effective support.
- Call Management: Handle inquiries promptly and professionally, ensuring each interaction is efficient and positive.
- Documentation: Record customer interactions thoroughly and accurately within call tracking systems.
- Performance Goals: Consistently achieve and surpass Key Performance Indicators (KPIs) to support service excellence.
- Continuous Improvement: Participate in initiatives that enhance customer satisfaction and improve overall operational performance.
OFFER AND BENEFITS:
- UP to 20,000 salary package (depending on the experience)
- Night differential
- HMO Day 1
- Quarterly Incentives
- Life Insurance
- Loyalty Incentives
- Bachelor's Graduate (with or without BPO Experience)
- College Undergraduate (with or without BPO Experience)
- Amenable to start ASAP and Work Onsite
Zeus Laparan
Talent Acquisition Team LeadNezda Technologies Inc.
Responder Hoje 8 Vezes
Local de trabalho
Iloilo Business Park. Iloilo Business Park, Enterprise Rd, Mandurriao, Iloilo City, 5000 Iloilo, Philippines
Postado em 13 October 2025
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