Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Iloilo you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!    

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Iloilo, Monday to Friday from 9am to 5pm at Level 8, SM Strata Building A, Mandurriao, Iloilo City. 

What You’ll Do

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one. 

During a Typical Day, You’l

• Answer incoming communications from customers  
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college 
• Open to all newbies or with customer service experience 
• Great verbal communication and business writing skills   
• Recognize, apply, and explain your product or service knowledge  
• Computer experience

What You Can Expect

• Get Php 20,000* Retention Bonus (*terms and conditions apply) 
• Supportive of your career and professional development 
• An inclusive culture and community minded organization where giving back is encouraged 
• A global team of curious lifelong learners guided by our company values 
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives